Get the help you need with ourdedicated support plans
Let one of our expert team members help you with your concerns and almost instant response times.
Simple pricing, no commitment.
Everything you need, nothing you don't. Pick a plan that best suits your business.
Plans
Standard
Free
yearly
Billed never(Free)
Features
- 24x7 email support
- Access to knowledgebase
- cPanel support
- Response time within 24 hours
Enterprise
AED 499
yearly
Billed annually(AED 5,989)
Features
- 24x7 email and phone support
- WhatsApp support
- Access to knowledgebase
- cPanel support
- Response time within 3 hours
- Senior support team
- Support for WordPress & Laravel
- Server, email setup and configuration
- Website optimization & troubleshooting
- Proactive monitoring
- Backup configuration and restoration
Premium
AED 146
yearly
Billed annually(AED 1,754)
Features
- 24x7 email and phone support
- WhatsApp support
- Access to knowledgebase
- cPanel support
- Response time within 12 hours
- Senior support team
- Support for WordPress & Laravel
Feature comparison
Compare all features
See exactly what's included in each plan
Standard
Included free-of-charge with all of our services.
Enterprise
The best and quickest support that you can get for your business.
Premium
For startups and fast-growing businesses.
Standard
Included free-of-charge with all of our services.
Catered for business
- 24x7 email support
- Phone and chat
- Technical supportBasic
- Response timesWithin 24 hours
- Dedicated phone number
- Dedicated account manager
- Assistance via TeamViewer, AnyDesk
- WhatsApp support
Other perks
- 24/7 customer support
- WordPress support
- Laravel support
- Linux & Windows Server support
- Proactive monitoring
- Backup restoration
- Emergency support
Most popular
Enterprise
The best and quickest support that you can get for your business.
Catered for business
- 24x7 email support
- Phone and chat
- Technical supportExpert
- Response timesWithin 3 hours
- Dedicated phone number
- Dedicated account manager
- Assistance via TeamViewer, AnyDesk
- WhatsApp support
Other perks
- 24/7 customer support
- WordPress support
- Laravel support
- Linux & Windows Server support
- Proactive monitoring
- Backup restoration
- Emergency support
Premium
For startups and fast-growing businesses.
Catered for business
- 24x7 email support
- Phone and chat
- Technical supportExpert
- Response timesWithin 12 hours
- Dedicated phone number
- Dedicated account manager
- Assistance via TeamViewer, AnyDeskUrgent issues only
- WhatsApp support
Other perks
- 24/7 customer support
- WordPress support
- Laravel support
- Linux & Windows Server support
- Proactive monitoring
- Backup restoration
- Emergency support
Frequently asked questions
- We have different levels of support depending on what you need displayed above. If you are unsure about your needs, don't hesitate to contact us.
- Depending on the complexity of the problem, the duration could range from a few minutes to a couple of days. However, our team will keep you updated along the way. Rest assured that a well-trained team of support personnel are working on your tickets.
- Yes, both our premium and enterprise plans include support via remote control applications.
- You can always request to change your dedicated account manager. We will assign a new account manager to you almost instantly upon receiving your request.
- Once you have signed up for our Enterprise plan, your dedicated account manager will get in touch with you and provide you a phone number and email through which you can reach out to your account manager.
- Yes, at any time you may choose to upgrade or downgrade your support plan. At the end of the billing period, your account will be automatically switched to your newly requested plan.
BlessHost's team is always there to support us on any technical issues related to our website. They are organized and creative. They insure that the work is done the soonest and this is something that we seek for when running a business.
I'd like to thank you for a long partnership with outstanding customer service every time I deal with you - this is why I continue to recommend you guys and don't use anyone else for any of my websites or domain names! Keep up the excellent work!