Web Hosting for just 2 AED! Learn more

People working on computers

Get the help you need with ourdedicated support plans

Let one of our expert team members help you with your concerns and almost instant response times.

Simple pricing, no commitment.

Everything you need, nothing you don't. Pick a plan that best suits your business.

Plans

Standard

Free

yearly

Billed never(Free)

Features

  • 24x7 email, phone and chat
  • Access to knowledgebase
  • cPanel support

Enterprise

AED 499

yearly

Billed annually(AED 5,989)

Features

  • 24x7 email, phone and chat
  • Access to knowledgebase
  • cPanel support
  • 3-6 hour avg. response time
  • Senior support team
  • Support for WordPress & Laravel
  • Dedicated account manager
  • Server, email setup and configuration
  • Website optimization & troubleshooting
  • Proactive monitoring
  • Backup configuration and restoration

Premium

AED 146

yearly

Billed annually(AED 1,754)

Features

  • 24x7 email, phone and chat
  • Access to knowledgebase
  • cPanel support
  • 12-24 hour avg. response time
  • Senior support team
  • Support for WordPress & Laravel

Feature comparison

Standard

Included free-of-charge with all of our services.

Catered for business

Email, phone and chat
Yes
Technical support
Basic
Response times
12-48 hours
Dedicated phone number
No
Dedicated account manager
No
Assistance via TeamViewer, AnyDesk
No

Other perks

24/7 customer support
Yes
WordPress support
No
Laravel support
No
Linux & Windows Server support
No
Proactive monitoring
No
Backup restoration
No
Emergency support
No

Enterprise

The best and quickest support that you can get for your business.

Catered for business

Email, phone and chat
Yes
Technical support
Expert
Response times
3-6 hours
Dedicated phone number
Yes
Dedicated account manager
Yes
Assistance via TeamViewer, AnyDesk
Yes

Other perks

24/7 customer support
Yes
WordPress support
Yes
Laravel support
Yes
Linux & Windows Server support
Yes
Proactive monitoring
Yes
Backup restoration
Yes
Emergency support
Yes

Premium

For startups and fast-growing businesses.

Catered for business

Email, phone and chat
Yes
Technical support
Expert
Response times
12-24 hours
Dedicated phone number
Yes
Dedicated account manager
No
Assistance via TeamViewer, AnyDesk
Urgent issues only

Other perks

24/7 customer support
Yes
WordPress support
Yes
Laravel support
Yes
Linux & Windows Server support
No
Proactive monitoring
No
Backup restoration
No
Emergency support
No

Frequently asked questions

Which support level should I get?
We have different levels of support depending on what you need displayed above. If you are unsure about your needs, don't hesitate to contact us.
How fast would my concerns be resolved?
Depending on the complexity of the problem, the duration could range from a few minutes to a couple of days. However, our team will keep you updated along the way. Rest assured that a well-trained team of support personnel are working on your tickets.
Can I ask for assistance via remote control apps like Teamviewer and AnyDesk?
Yes, both our premium and enterprise plans include support via remote control applications.
What if I am not satisfied with my dedicated account manager?
You can always request to change your dedicated account manager. We will assign a new account manager to you almost instantly upon receiving your request.
How do I get in touch with my dedicated account manager?
Once you have signed up for our Enterprise plan, your dedicated account manager will get in touch with you and provide you a phone number and email through which you can reach out to your account manager.
Is it possible to upgrade/downgrade from a support plan?
Yes, at any time you may choose to upgrade or downgrade your support plan. At the end of the billing period, your account will be automatically switched to your newly requested plan.

BlessHost's team is always there to support us on any technical issues related to our website. They are organized and creative. They insure that the work is done the soonest and this is something that we seek for when running a business.

Laura-Helene Kopinski
Laura-Helene Kopinski
Founder, Inner Seed

I'd like to thank you for a long partnership with outstanding customer service every time I deal with you - this is why I continue to recommend you guys and don't use anyone else for any of my websites or domain names! Keep up the excellent work!

Madian Romero
Madian Romero
Illustration Artist

Ready for dedicated support?Get started by contacting us right now.

BlessHostTypically replies within an hour
BlessHost

Hello! 👋🏼 What can we do for you?

17:13